The four environmental modes can be of some help here, but the best in my experience was the default Comfort mode, which “reduces the sharpness of high-frequency sounds and overall intensity, creating a more comfortable, balanced listening experience.” The Atom X’s Conversation mode was too sharp for much use, while the Crowd and TV modes didn’t make a big impact in comparison to the Comfort mode.
Photograph: Chris Null
I immediately noticed that there was a much lower level of hiss on the Atom X than on previous Audien hearing aids, but the overall experience still wasn’t all that effective. By blasting out lower frequencies I didn’t need amplified, I found I often heard worse with the hearing aids in than with them out—and this was exacerbated the louder I pushed the volume. At very low levels of amplification (10 or 20 percent at most), the hearing aids were at their most effective for me. Anything beyond that threatened to get painful.
At $389, the Atom X is a tough sell compared to the $249 Apple AirPods Pro 3, which have a tuning system, app control, outstanding noise cancellation, and overall better-quality hearing support. Yes, they are much larger and more visible than the Atom X aids, but if you never actually wear your hearing aids because they don’t provide a great experience, how much does discretion even matter?